For agencies that manage Google Business Profiles

Review replies
your clients will
think you wrote.

Vouch SoCal drafts replies in each client's voice and posts them after your team approves. Handle more locations without hiring more people.

Start a free pilot See how approval works

Built for the people who run local search for other businesses

SEO agencies·Digital marketing agencies·Local SEO teams·Reputation managers·

What's actually broken

Every client wants replies.
Every reply takes a person.

Replying to reviews is repetitive work, and it grows with every location you add. Hire for it and your margin shrinks. Skip it and your clients notice.

Drafts written in each client's voice, so replies don't read like a template
One queue for every location, with a person approving before anything posts

Illustrative example · Voice profile

Juniper Lane Bakery

Tone: Warm, brief, first names
Mention: Baked fresh at 6 a.m.
Never say: "Discount", "sorry for any inconvenience"

Illustrative example · Held

Northgate Tire & Auto

2 stars

Draft ready. A person has to approve it before it posts.

Waiting for a person

How it works

Three steps. Your team stays in charge.

Connect your clients' profiles

Link each Google Business Profile through Google's own permission screen. We never ask for a password.

Set a voice for each location

Tone, selling points, and things never to say. Every location gets its own profile.

Approve, then post

New reviews get a draft. Your team reads it, edits it if needed, and approves it. Then it posts.

See the full walkthrough

The approval queue

One queue for every location.

Drafts wait here. Positive reviews can post on their own if you allow it. Negative reviews always wait for a person.

Reply queue 3 locations · 3 drafts

Juniper Lane Bakery Auto-post on for 5 stars

"Best cinnamon rolls in town. The staff remembered my name."

Draft replyThank you, Dana. We love seeing you on Saturday mornings. The rolls come out at 6 a.m., so come early.

Northgate Tire & Auto Waiting for a person

"Waited two hours past the quote."

Draft replyWe're sorry about the wait, Marcus. That is not how we want a visit to go. Please call the shop and ask for the manager so we can look into it.

Pacific Yoga Loft Ready to approve

"Great class. Parking was tough."

Draft replyThanks for coming in. Street parking fills up by 9, so the lot behind the building is the better bet. See you next week.

Illustrative example. The businesses and reviews shown are fictional.

Safety

A bad auto-reply should never cost you a client.

Negative reviews always wait for a human to approve. No setting turns that off.

Auto-post is optional, set per location, and limited to positive reviews.
Each location has its own "never say" list.
We never ask for passwords.

Read how safety works

Always on

A person approves every negative review reply.

There is no setting that lets one through on its own.

Numbers over adjectives

Why replies are worth your clients' time.

97%

of consumers read online reviews for local businesses.

Source: BrightLocal Local Consumer Review Survey

5 to 9%

A one-star Yelp rating increase raised restaurant revenue 5 to 9%.

Source: Harvard Business School study

We don't promise ratings, rankings, or revenue. We promise your team spends less time writing replies, and that every reply is approved before it posts.

Pricing

Simple, per location.

Per location

$25 per location per month

5 location minimum. You set your own price for your clients and keep the margin.

See pricing details

Founding pilot

Free for 30 days

On 3 to 5 of your client locations. For our first agencies.

Start a free pilot

This is Vouch SoCal.

We started by helping local business owners with their Google reviews. This tool is for the agencies that do that work for many clients. Try it on a few of yours and tell us what's wrong with it.